Director of Operations & Marketing

About the Role

This is a right-hand-to-the-CEO role at a self-funded, bootstrapped software company. We’re three people today, profitable, and growing — and we need an operator who can take ownership of nearly everything that isn’t writing code or designing the product.

The CEO has another high-priority commitment that takes a significant amount of his time, which is exactly why this role exists. We’re looking for someone who can be the primary driver pushing the company forward day to day — across operations, marketing, community, and content.

You’ll oversee product development cadence, run our community efforts, manage our podcasts and newsletters, and generally make sure things are moving in the right direction. The closest title in the wild is probably Chief of Staff or COO, but at our size and stage we’re calling it Director of Operations & Marketing because that’s what the work actually looks like.

This is a hybrid role based in Utah — mostly remote, with occasional in-person meetings. You’ll need to live in Utah.

We’re looking for someone with a marketing background who is highly task-oriented, takes charge naturally, and has experience working with software people. If you’ve ever been the person at a small company who quietly held everything together while the founders focused on the product — and you loved it — this role is for you.

What You’ll Do

• Be the CEO’s Right Hand: Push the company forward day to day. Make decisions, unblock the team, and keep momentum going across every front
• Run Operations: Coordinate priorities, deadlines, and execution across the team. Make sure things ship and nothing slips through the cracks
• Oversee Product Development: Work alongside our engineer and designer to keep the product roadmap moving — you won’t be writing code, but you’ll be making sure the right things get built on the right timeline
• Lead Marketing: Own how we show up to the world — brand voice, promotion, content, social. Drive the strategy and the execution
• Build & Grow Community: Take ownership of our community efforts, starting with our existing Airtable community. Spotlight members, create connections, and grow our presence in spaces that matter
• Run Our Podcasts: Own production cadence, guest pipeline, and how the show shows up in the world
• Send Newsletters: Own the calendar, write or commission the content, and grow the list
• Project Management: Keep cross-functional initiatives organized and on-track
• Promote the Company: Be a public face for Openside in our community and the broader software/no-code space

Required Skills & Experience

• Marketing Background: You’ve owned marketing functions before — content, community, brand, newsletters, social, or some combination — and you can point to results
• Takes Charge: You walk into ambiguity and start organizing. People consistently describe you as someone who gets things done without being asked twice
• Highly Task-Oriented: You love a list, you love finishing things, and you can hold a lot in your head at once without dropping the ball
• Strong Communicator: Excellent written and verbal skills — you can write a great newsletter, run a great meeting, and represent the company publicly
• Comfortable with Software People: You’ve worked with engineers, designers, or technical founders before and know how to be effective in that environment
• Self-Starter: You thrive with autonomy and don’t need heavy oversight — you set the cadence
• AI-Fluent & Automation-Minded: You’re already using AI tools in your day-to-day and actively look for ways to automate repetitive work. We’re a small team that punches above its weight precisely because we automate everything we can — this needs to be how you naturally think
• Utah-Based: You currently live in Utah (or are planning to relocate) and are available for occasional in-person meetings

Big Pluses

• Community-Building Experience: You’ve grown an online community before, whether for a company, a personal project, or as a community manager
• Project Management Experience: Formal or informal — what matters is you’ve coordinated multiple workstreams and stakeholders
• Software / SaaS Background: You’ve worked at a software company before and understand how product, engineering, and go-to-market fit together
• Podcast or Newsletter Production: You’ve owned a podcast, newsletter, or content channel and grown an audience
• No-Code / Low-Code Familiarity: We have an active Airtable community, so familiarity with the no-code space is a bonus

What This Role Is Not

• Not a single-function role: If you want to be just a marketer, just an ops person, or just a community manager, this isn’t a fit
• Not a chief-level title (yet): We’re a 3-person company. The scope is real, but we’re calling the role what it is today
• Not a structured corporate environment: There’s no playbook handed to you — you’re helping write it